As flag carrier of Ethiopia, Ethiopian Airlines has become one of the continent’s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for most years of its existence.
Ethiopian Airlines was established on December 21, 1945. As one of the pioneer African Airlines, Ethiopian has come a long way since its humble beginning, with DC-3/C-47 aircraft. Operating at the forefront of technology, it has now become one of Ethiopia’s major industries and a veritable institution in Africa, operating a modern and environmental friendly fleet. It commands a lion’s share of the pan African network including the only daily east-west flight across the continent.
The airline is currently implementing its 15-year strategic plan called "Vision 2025" with the goal of becoming the leading aviation group in Africa. Beyond the passenger airline business, the Aviation Group is diversifying into seven profit centers with ten billion dollars in revenue. The profit centers of the Ethiopian Aviation Group are: Ethiopian International, Ethiopian Regional, Ethiopian Cargo Services, Ethiopian MRO Services, Ethiopian Aviation Academy, Ethiopian Catering Services and Ethiopian Ground Services.
During the period 2011-12 Ethiopian carried 4.6 million passengers, successfully competing with other airlines with respect to modern equipment, convenience of connections, and quality of service. Its green, yellow and red emblem is recognized almost everywhere as the symbol of the Ethiopian flag carrier. Ethiopian is proud to be a Star Alliance Member since December 2011.
Network coverage and Fleet modernization
Ethiopian network coverage spans to Europe, North America, South America, Africa, Middle East and Asia. The combination of a modern fleet and a developed network of connections to major cities across the globe are strong assets of Ethiopian. Ethiopian reaches to 79 international destinations and 18 within Ethiopia.
Ethiopian operates ultra-modern and environmentally friendly aircraft such as the Boeing 787, B777-200LR, B767-300, B777-300ER, B737-800W, B737-700NG, B777-200/260 Freighters and Bombardier Q-400 with double cabin. Ethiopian customers will enjoy an innovative new interior environment, wider seats and aisles, larger windows and greatly improved overall flying experience. To heighten customer’s comfort onboard, Ethiopian will complement the future with 32 ultra-modern fleet of which Airbus A350-900, Boeing 787 Dreamliner, Boeing 737-800, 777-300 and 777-200F are included.
In addition to the 8 Boeing 787s on order, Ethiopian will complement the future fleet with 14 Airbus A350-900s and additional 4 Boeing 737-800s with Sky Interior.
Awards
- "Africa’s Best Business Class Airline" from Best Travel Media on December 18, 2013
- "African Airline of the Year Award 2013" from the African Airlines Association on November 25, 2013
- "Ethiopian CEO won 2013 Planet Africa Professional Excellence Award" from Planet Africa Awards on 2 November 2013
- "African Airline of the Year Award" from Pan-African Award Committee on October 27, 2013
- "Best Cabin Crew in Africa" from Pan-African Award Committee on October 27, 2013
- "African Business of the Year 2013" from African Business Awards on September 20, 2013
- "Best Regional Airline" from Airline Passenger Experience Association (APEX) on September 9, 2013
- "Ethiopian CEO Wins 2013 Airline strategy Award for Regional leadership" from Airline Business Magazine on July 14, 2013
- "SKYTRAX World Airline Award for Best Airline Staff Service in Africa’ from SKYTRAX on June 18, 2013
- "Airline Reliability Performance Award" from Bombardier on April, 2012
- "African Airline of the Year 2011/2012 Awards" on February, 2012
- "Awarded As Airline of The Year for 2010" on November, 2011
- "Airline Reliability Performance Award" from Bombardier in 2011.
- "Deal of the Year 2010 Award" awarded by Air Finance Journal in 2011.
- "The African Cargo Airline of the Year Award" by STAT times in 2011.
- "The NEPAD Transport Infrastructure Excellence Awards 2009" by NEPAD on November, 2009
- "Airlines of the year 2009" Award, organized by the London-based African Business Journal on July, 2009
Bagage Information.
The price of a ticket includes the transportation of a certain amount of baggage in the cargo hold of the aircraft. This allowance differs depending on the booking class and the destination.
Free baggage allowance on all other international routes and within Ethiopia
On Ethiopian free baggage allowance is set by the weight or piece concept whichever is applicable to the sector.
Local restrictions on baggage weight
Please note that the maximum weight limit per single baggage is 32 kg for business class and 23 kg for economy class on all flights across the Atlantic (outbound and return, as well as transfers). Baggage exceeding this weight limit will not be accepted for check- in.
This regulation does not change the maximum weight limit for the free baggage allowance.
Baggage Allowance & Fees for flight to/from the USA
For Ethiopian-ticketed passengers on Ethiopian-operated flights (ET) the first and second checked bag in Cloud Nine and Economy is free. For ShebaMiles Gold, ShebaMiles Silver and Star Gold passengers, the first checked bag above the complimentary (free) checked bag allowance shown above is also free of charge. (23 kg (50 lbs)/158 cm (62 inches) max. each in Economy; 32 kg (70 lbs)/158 cm (62 inches) max. each in Cloud Nine).
In Cloud Nine and Economy, including ShebaMiles Gold, ShebaMiles Silver and Star Gold passengers, the fee for any additional checked bags beyond the complementary specified above is $150/bag each way between the USA and Addis Ababa, Bujumbura, Dar es salaam, Entebbe, Djibouti, Kilimanjaro, Juba, Harare, Kigali, Khartoum, MIDDLE EAST, ASIA, and EUROPE, and for other African points that are not mentioned here the fee is USD200.00/bag each way. Please review Ethiopian Carry-On for Carry-on bag size and weight information clicking the link below:
Additional baggage fees may apply in the event of a stopover on an international itinerary.
Codeshare/International flights exceptions
For travel to/from, with US, on an interline itinerary, additional airline fees for baggage may apply. Please refer to the website of the airline operating the first flight segment of your interline itinerary in your electronic ticket confirmation. If the first number in the itinerary starts with
Free baggage allowance on long-haul flights
For numerous long-haul flights the Piece Concept applies. This means that adult passenger may check in up to two pieces of baggage in addition to his carry-on baggage free of charge. Please check the chart below for the allowed weights per piece.
Destinations
|
Cloud Nine
|
Economy
|
| Across Atlantic from to U.S.A. |
2 pieces, 32 kg each
|
2 pieces, 23 kg each
|
Additional free baggage allowance for Sheba Miles Gold & Silver and Star Alliance Gold Members
- When weight system is used, ShebaMiles Gold members and Star Alliance Gold members will receive 20 kgs in addition to the free baggage allowance. ShebaMiles Silver members will receive 15 kgs in addition to the free baggage allowance.
- When piece system is used, ShebaMiles Gold members and Star Alliance Gold members are entitled to one (1) extra additional baggage allowance with weight limited to the class of service used. ShebaMiles Silver members are entitled to one (1) extra additional baggage allowance with weight limited to 23 kgs.
Transportation of pushchairs, wheelchairs or walking aids
- Special equipments required by incapacitated passengers with the passenger, and/or should be readily and immediately attainable at transfer and destination points.
- Passengers traveling with their own folding wheelchair or assistive device may request it to be carried in the passenger cabin where storage facilities are available. Such request will be handled on a ‘first come first served’ basis. Where such facilities do not exist, the wheelchair or assistive device will be loaded in the baggage hold where it is easily accessible for timely return to the passenger.
- If crutches, canes and similar walking aids are stored in a special location in the cabin, the user of such aids should be assigned seats nearby, to permit quick access to the aids when needed.
Especially large and heavy pieces of baggage
- Baggage will be accepted for check-in, only if it properly contains and prevents damage to the contents. Light cardboard boxes, paper bags and similar non-durable materials are not acceptable. If the passenger so insists, it shall be accepted upon using Limited Release Tags, relieving Ethiopian from any damage claim.
- Acceptance of items which may cause damage to other baggage will be refused unless properly packed.
- Extremely bulky and oversized bags shall be forwarded by freight.
Free baggage allowance for an infant
- A. Weight System
An infant, not entitled to a seat is allowed to 10kgs of free baggage allowance and in addition one fully collapsible stroller/push chair, which may be carried in the passenger cabin subject to availability of space.
B. Piece System
Infant, paying 10% of the applicable fare and not occupying seat is entitled to one checked bag (piece) weighing 10kgs,the sum of the 3 dimensions of which does not exceed 45 inches (115cms) plus one fully collapsible / pushchair, which may be carried in the passenger cabin subject to availability of space.
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